Acute prescription requests are taking longer than normal to process. Please allow up to 5 working days before collecting your prescription from the pharmacy.

Due to a significant increase in demand, acute prescription requests may take up to 5 working days to process at the moment. We know this is a change from our usual 3‑day turnaround, and we truly appreciate your patience while we work to restore normal service.

We have been advised that local community pharmacies are also experiencing stock shortages for certain medicines and this may impact how quickly prescriptions are available for collection. Teams are doing everything they can to help, so please bear with them as they work to find suitable supplies.

Thank you for your kindness and support.